Ebook vendor ARe is closing its door effective December 31. Unlike every other vendor I work with, they always collected preorder money as soon as the order was placed, rather than on release day. Yesterday I encouraged readers who had preordered Undertow to ask for a refund.
It seems ARe are not issuing refunds (nor paying authors). So, if you are one of the people who preordered Undertow from them, please forward the receipt to jordanlhawk AT gmail.com, and I’ll send you a download link on release day.